Welcome to Manava Bharati India International School ("MBIIS", "School", "we", "our", or "us"). By accessing and using this website and its online payment facilities, you agree to comply with and be bound by the following Terms & Conditions.
1. Acceptance of Terms
By using the MBIIS website and online payment services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using the website or payment services.
2. Purpose of the Website
The website provides information regarding the School, admissions, academics, events, and facilitates online payments for school-related fees and charges.
3. Online Fee Payments
Parents, guardians, students, or authorized users may make payments through the online payment facility available on the website.
Payments may include but are not limited to:
- Admission Fees
- Tuition Fees
- Examination Fees
- Transport Fees
- Activity Fees
- Event Charges
- Other School-related Payments
All payments are subject to successful authorization by the respective payment gateway, bank, card issuer, or financial institution.
4. Payment Authorization
By initiating an online payment, you represent and warrant that:
- The payment instrument used belongs to you or you are authorized to use it.
- All information provided is accurate and complete.
- You have sufficient funds or credit available for the transaction.
The School shall not be responsible for any payment failure resulting from incorrect information, insufficient funds, banking issues, or technical problems beyond its control.
5. Transaction Confirmation
Upon successful completion of a transaction:
- A payment confirmation will be displayed on the screen.
- An electronic receipt may be generated.
- Users are advised to retain the transaction reference number and receipt for future reference.
6. Failed or Pending Transactions
In certain cases, a payment may be debited from the payer's account but may not immediately reflect in the School's records due to technical or banking delays.
In such situations:
- Users should wait for up to 7 working days for reconciliation.
- If the issue remains unresolved, users may contact the School Accounts Department with transaction details.
The School shall not be liable for delays caused by banks, payment gateways, or network providers.
7. Refund Policy
Refund requests shall be governed by the School's refund policies and applicable regulations.
Where applicable:
- Approved refunds shall be processed through the original mode of payment.
- Refund processing timelines may vary depending on banking and payment gateway procedures.
- Convenience fees, gateway charges, or processing fees (if any) may be non-refundable.
The School reserves the right to approve or reject refund requests in accordance with its policies.
8. Cancellation Policy
Once a fee payment has been successfully processed, cancellation may not be possible except as permitted under the School's applicable policies.
Any cancellation request must be submitted to the School administration for review and approval.
9. User Responsibilities
Users agree:
- Not to misuse the website.
- Not to attempt unauthorized access to any system or data.
- Not to introduce malicious software, viruses, or harmful code.
- To provide accurate and up-to-date information.
10. Intellectual Property
All content available on this website, including text, graphics, logos, images, documents, and software, is the property of MBIIS or its licensors and is protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or modification is prohibited.
11. Privacy and Data Protection
The School respects the privacy of its users.
Personal information collected through the website shall be used solely for:
- School administration purposes
- Student and parent communication
- Payment processing
- Compliance with legal and regulatory requirements
The School does not store complete debit card, credit card, net banking, or UPI credentials on its servers.
12. Limitation of Liability
MBIIS shall not be liable for:
- Internet or network interruptions
- Payment gateway downtime
- Banking system failures
- Unauthorized access caused by user negligence
- Indirect, incidental, or consequential damages arising from the use of the website
13. Website Availability
While reasonable efforts are made to maintain uninterrupted service, the School does not guarantee continuous availability of the website and reserves the right to suspend, modify, or discontinue any service without prior notice.
14. Modification of Terms
The School reserves the right to update or modify these Terms & Conditions at any time. Changes shall become effective upon publication on the website.
Users are encouraged to review this page periodically.
15. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from the use of this website or payment services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
16. Contact Information
For any queries regarding online payments, refunds, or these Terms & Conditions, please contact:
Manava Bharati India International School
Panchsheel Park, New Delhi – 110017, India
Phone: 011-41022188, 011-26016397
Email: contact@mbiis.in